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Mini symposium User eXperience, now and in the future

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The success of our products depends heavily on the User eXperience (UX), so UX studies get a lot of attention during product development. But how do you incorporate UX into the development of new products and systems, what do we need to know about UX in the early stages of development, and what are the latest UX trends in the academic world and elsewhere?

These were all topics at the mini-symposium ‘User eXperience, now and in the future’ that CQM co-hosted with Philips Research. Philips speakers, including Mariëlle Langerak and Pieter Musters, as well as external lecturers Emile Aarts, Marcel van Heist (TU/e) and Jasper van Kuijk (TU Delft) shared their personal visions on UX.

The mini-symposium was exclusively for Philips and CQM employees. To find out more about UXmatters please contact Bert Schriever.

Marielle Langerak - ExperienceLab 2.0
Marielle Langerak – ExperienceLab 2.0
Emile Aarts - Experience Research and Living Labs
Emile Aarts – Experience Research and Living Labs
Pieter Musters - From concept to product: why the big idea sets the direction on a bumpy road
Pieter Musters – From concept to product: why the big idea sets the direction on a bumpy road
Jasper van Kuijk - Organizational drivers for user-centered innovation
Jasper van Kuijk – Organizational drivers for user-centered innovation
25 September, 2012 Bert Schriever

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Solid State Lighting Reliability: Components to Systems → ← Round table: ‘Successful innovation: based on intuition or rational?’

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Design for Six Sigma

* Process improvement strategies such as Six Sigma help to understand and tackle bottlenecks in the production phase in a structured manner. However, about 75% of production problems can be traced back to bad choices in the design phase. To guarantee high quality faster and with lower costs, it is therefore necessary to focus on statistical dispersion (variance reduction) starting at product development. By embedding the desired quality during the design process – Design for Six Sigma (DFSS) – we realize a cheaper process and shorter time to market! *

Define

This phase is about a clear project definition and getting support and approval for execution.

Identify

The main objective for this phase is to describe in more detail who the target customers are and what exactly makes them happy.

Design

This phase results in a high level design , the ‘product architecture’, for the selected concept.

Optimize

The objective of the optimize phase is to generate a detailed product design.

Verify

This phase focuses on the preparation for mass production and realizing the market introduction.

Monitor

In this phase, user, customer and stakeholder satisfaction will be verified.

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